Need to Track Your SASSA Grant in 2025: If you’re a South African resident relying on a SASSA grant in 2025, you’ll want to make sure your payments arrive on time—and that starts with tracking your grant application or payment status accurately. Whether you’re a beneficiary of the Social Relief of Distress (SRD) R370 grant or any other social assistance from the South African Social Security Agency (SASSA), this guide will walk you through all the fastest and most reliable methods to check your grant status—online, offline, or on mobile.
With millions depending on these payments, especially the R370 SRD grant, SASSA has introduced multiple convenient ways to help beneficiaries track their application or payment status with just a few taps or clicks. Below, we break down the methods step by step.
Need to Track Your SASSA Grant in 2025
| Feature | Details |
|---|---|
| Grant Type | SASSA SRD R370 Grant, Old Age Pension, Child Support, Disability Grant, and others |
| Status Check Methods | Online via SASSA portal, WhatsApp, USSD code, Moya app, Phone call, or In-person |
| Fastest Way | Online portal – srd.sassa.gov.za |
| Helpline | Toll-free: 0800 60 10 11 |
| WhatsApp Number | 082 046 8553 |
| Offline Option | Dial *134*7737# |
| Official Website | https://srd.sassa.gov.za |
Tracking your SASSA grant in 2025 is easier than ever, thanks to a variety of online, mobile, and offline options. Whether you use the official website, WhatsApp, or USSD, staying updated helps avoid missed payments and gives you peace of mind. With simple tools like the Moya app or direct calls to SASSA, beneficiaries can take full control over their financial support status.
Why Tracking Your SASSA Grant Status Matters
Thousands of applicants are either approved, pending, or declined every month due to verification or banking issues. Tracking your SASSA status regularly ensures that:
- You confirm approval and know when to expect payment.
- You are notified if any documents or updates are required.
- You can appeal promptly if your application is rejected.
- You are alerted about changes in payment schedule or collection methods.
Let’s now explore each method in detail.
How to Track Your SASSA Grant in 2025 – Complete Guide
1. Check SASSA Status Online (Official Website)
This is by far the quickest and most accurate way to check your application and payment status.
Steps:
- Visit the SASSA SRD Grant Status Check page.
- Enter your South African ID number.
- Input the phone number you used during the grant application.
- Click Submit.
- You’ll see your current status: Approved, Declined, or Pending.
2. Use WhatsApp to Track Your SASSA Status
SASSA has made it easy to communicate via WhatsApp for a data-saving alternative.
Steps:
- Save this number: 082 046 8553.
- Send a simple message like “Hi” to start the chat.
- Choose the option for “Check SRD Status.”
- Follow prompts and enter your ID number when asked.
3. Call the SASSA Toll-Free Number
Prefer speaking with a person? You can call SASSA and speak directly to a representative.
Steps:
- Dial 0800 60 10 11 (toll-free).
- Provide your ID number.
- Answer any verification questions.
- Ask for your grant status update.
4. Check via USSD Code (No Internet Required)
Don’t have internet access? Use this mobile-friendly method on any phone.
Steps:
- Dial *134*7737# on your phone.
- Enter your ID number when prompted.
- Follow the options to view your current SRD grant status.
Works on all networks and doesn’t require a smartphone or data.
5. Moya App – Free and Easy
The Moya app allows data-free access to several SASSA services, including status checks.
Steps:
- Download Moya App from the Google Play Store or App Store.
- Open the app and go to “SASSA SRD Status”.
- Enter your ID and phone number to get real-time updates.
6. Visit a SASSA Office In-Person
If you’re not tech-savvy or prefer human support, visiting your nearest SASSA branch is always an option.
What to bring:
- Your original South African ID document
- Any reference number or application details
- Proof of phone number (if requested)
Staff can help with status checks, appeals, and application corrections.
What to Do If Your SASSA Application is Declined
Sometimes, applications are denied due to income verification, identity mismatch, or banking errors. If your grant status shows “Declined,” you can file an appeal within 30 days.
Steps to Appeal:
- Visit the SASSA Appeals Portal.
- Enter your ID number and phone number.
- Submit your appeal with valid reasons or documentation.
You’ll receive SMS updates on the outcome of your appeal.
Payment Delays: Common Reasons and What to Check
Delays in grant payments are often due to:
- Incorrect banking information
- Change in employment or income status
- Reverification of ID with Home Affairs
- Switching from cash-send to bank account
Make sure your information is updated at srd.sassa.gov.za.
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FAQs on Need to Track Your SASSA Grant in 2025
Q1. How often should I check my SASSA status?
You can check your status once every few weeks or when you’re expecting a new payment.
Q2. What if I’ve changed my phone number?
Update your contact info directly at srd.sassa.gov.za or call 0800 60 10 11 for help.
Q3. Is there a deadline to appeal a declined application?
Yes, you must file an appeal within 30 days of being declined.
Q4. Can someone else check my status on my behalf?
Only if they have your ID number and registered phone number, and you’ve given them permission.
Q5. What happens if I don’t update my banking details?
Payments may be delayed or not processed. Always keep your bank info up to date.
