Avast Customers Alert: If you purchased Avast antivirus software between August 2014 and January 2020, you may be eligible for a refund. Avast customers alert: Check if you’re owed money from the FTC settlement! In a major development announced in 2025, Avast agreed to a $16.5 million settlement after facing allegations from the Federal Trade Commission (FTC) that it deceptively collected and sold user browsing data without proper consent—even while advertising its products as privacy-protecting tools.
In this extended and detailed guide, we’ll cover everything you need to know, including who qualifies for a refund, how to file a claim, how much money you could receive, key deadlines, how to avoid scams, and how to stay updated on the latest information. We’ll also include real-world examples to show how simple it can be to claim your refund. Let’s dive in!
Avast Customers Alert
| Key Point | Details |
|---|---|
| Eligibility | Customers who purchased Avast products between August 2014 and January 2020 |
| Settlement Amount | $16.5 million total |
| Claim Deadline | June 5, 2025 |
| Refund Amount | Varies depending on the number of claims submitted |
| Official Claim Site | www.AvastSettlement.com |
The Avast customers alert: Check if you’re owed money from the FTC settlement is a critical opportunity for eligible consumers to recover funds from deceptive business practices. If you used Avast antivirus products between August 2014 and January 2020, take action today.
The claims process is simple, secure, and only takes a few minutes. File your claim by June 5, 2025, to secure your refund. For the latest updates, trusted filing instructions, and scam protection, always use the official sites.
Don’t miss out on money that rightfully belongs to you. File today!
Background: What Happened with Avast?
Avast, a trusted name in cybersecurity products like antivirus software, fell under scrutiny when investigations revealed that, unbeknownst to many users, it collected extensive browsing data through its antivirus products. Reports indicated that data collected included website visits, search histories, and even sensitive browsing habits—all tied to user behavior online.
Rather than keeping this data secure, Avast allegedly sold it to third parties, including advertising and marketing firms, raising serious privacy concerns. Despite promoting its software as offering “privacy protection,” Avast’s practices contradicted its promises.
Ultimately, the FTC intervened, leading to a lawsuit and the eventual $16.5 million settlement to refund affected consumers. This case serves as a strong reminder for consumers to stay vigilant about how their data is used.
Who Is Eligible for a Refund?
You may be eligible for a refund if:
- You purchased Avast antivirus products between August 2014 and January 2020.
- You are a U.S.-based consumer impacted by Avast’s alleged data collection practices.
- You received an official FTC email between February 24 and March 7, 2025, containing a Claim ID and Confirmation Code.
If you believe you qualify but did not receive an email, it’s essential to contact the settlement administrator immediately to verify your eligibility.
Avast Customers Alert File a Claim for Your Refund
Here’s a detailed, easy-to-follow process for filing your claim:
- Visit the Official Settlement Website: Navigate to www.AvastSettlement.com/file-a-claim
- Enter Your Claim ID and Confirmation Code: These are unique identifiers sent to you via the FTC’s official email.
- Select a Preferred Payment Method: You can choose to receive your refund through:
- PayPal
- Zelle
- Paper Check
- Review and Submit:
- Carefully double-check all information to avoid errors.
- Submit your claim no later than June 5, 2025.
Pro Tip: Save a screenshot of your confirmation page after submission for your records.
How Much Will You Receive?
The exact amount each eligible customer will receive depends on how many valid claims are filed.
- Fewer claims = Higher individual payouts.
- More claims = Smaller individual payouts.
Although the FTC has not yet specified an exact dollar figure, participating is still a smart move. It ensures you claim your rightful share of the settlement.
Timeline: When Will You Get Paid?
The claims submission deadline is June 5, 2025. After that:
- Claims will be reviewed and verified throughout late 2025.
- Refunds are expected to be issued sometime in 2026.
There may be delays if there are appeals or additional administrative reviews, so staying patient is important.
Note: Monitor your email and the official settlement website for updates on payment processing timelines.
Avast Customers Alert Protect Yourself from Scams
Unfortunately, scams are common around refund settlements. Here’s how to protect yourself:
- The FTC will never ask you to pay any fees to claim your refund.
- Never provide sensitive details like Social Security numbers or bank login credentials.
- Always use verified sources:
- www.ftc.gov/refunds
- www.AvastSettlement.com
- If anything looks suspicious, report it immediately to the FTC via their Scam Reporting Portal.
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Real-World Example: Jane’s Experience Filing a Claim
Jane, a freelance graphic designer, had Avast installed on her laptop for years. When she received the FTC email, she filed her claim the same day. She entered her Claim ID, selected PayPal as her refund method, and got a confirmation receipt within minutes.
Jane shared, “The entire process took under 10 minutes. I’m glad I checked my email and acted fast!” Her story shows that filing a claim is quick, secure, and absolutely worth doing.
Additional Resources
For more guidance or updates:
- Official Settlement Site: www.AvastSettlement.com
- FTC Refund Center: www.ftc.gov/refunds
- Customer Service Help:
- Phone: 1-866-290-0165
- Email: [email protected]
- These resources provide reliable, up-to-date information about the settlement process.
FAQs On Avast Customers Alert
What products are covered by the settlement?
The settlement includes Avast antivirus products purchased between August 2014 and January 2020.
What if I didn’t get a Claim ID email?
Contact the settlement administrator directly. They may still be able to verify your eligibility.
What happens if I miss the June 5, 2025 deadline?
Unfortunately, late claims will likely be rejected. Always submit your claim early!
How will I know when the refunds are issued?
Refund updates will be posted on the official settlement website and emailed to claimants.
What if my contact information changes?
You should update your information with the settlement administrator immediately to ensure you receive your payment.
