Cash App Users: If you used Cash App or Cash App Investing between August 23, 2018, and August 20, 2024, you could be eligible to receive up to $2,500 through a $15 million settlement related to a significant data breach. This class action settlement, linked to unauthorized account access and fraudulent activity, is now heading toward disbursement. Here’s everything you need to know, including how to check your claim status and what to do if you missed the deadline.
Cash App Users Could Get $2,500 in 2025
| Detail | Information |
|---|---|
| Settlement Amount | $15 million total payout |
| Claim Amount | Up to $2,500 for losses; $75 for time |
| Eligibility Period | Aug 23, 2018 – Aug 20, 2024 |
| Claim Deadline | November 18, 2024 |
| Payout Timeline | Expected by end of 2025 |
| Official Website | cashappsecuritysettlement.com |
| Support Contact | +1-866-615-9740 or [email protected] |
The Cash App data breach settlement is a wake-up call for tech platforms and users alike. While affected users could get up to $2,500, the bigger takeaway is the need for vigilance, security, and knowing your rights. If you filed a claim, keep your confirmation details handy and watch for updates by the end of 2025.
What Is the Cash App Settlement About?
In early 2024, Cash App’s parent company, Block Inc., agreed to a $15 million class action settlement after users reported unauthorized access to their accounts, fraudulent transfers, and data security vulnerabilities. The lawsuit alleged that Cash App failed to protect user data adequately and did not respond quickly enough to prevent financial losses.
As a result, affected users were offered monetary compensation for out-of-pocket losses and time spent resolving fraud-related issues.
Who Was Eligible for the Settlement?
To qualify for compensation, users had to meet all the following conditions:
- Had a Cash App or Cash App Investing account anytime between August 23, 2018, and August 20, 2024.
- Experienced unauthorized access, such as fraudulent withdrawals, identity theft, or suspicious activity.
- Provided supporting documents, such as:
- Bank or credit card statements
- Police reports or fraud affidavits
- Screenshots of suspicious activity
- Did not receive reimbursement from Cash App, Block Inc., or any third party like their bank or credit card company.
Important: Even users who didn’t lose money but spent time dealing with fraud could qualify for a separate compensation for their efforts.
Cash App Users: How Much Could Users Get?
There were two categories of compensation:
1. Out-of-Pocket Losses – Up to $2,500
This included reimbursement for:
- Fraudulent withdrawals
- Fees charged by banks or credit cards
- Identity theft recovery costs
- Legal fees
- Lost wages due to account lockouts
2. Lost Time – Up to $75
Users could also claim:
- $25 per hour for up to 3 hours for time spent dealing with fraud (e.g., contacting support, filing reports).
Cash App Users: How to Submit a Claim? (Now Closed)
The deadline to file a claim was November 18, 2024. Users had to:
- Visit cashappsecuritysettlement.com/submit-claim
- Enter personal and account details
- Upload supporting documents (PDF, JPG, etc.)
- Submit by the deadline
If you submitted a valid claim on time, you should receive a payout by the end of 2025, pending court approval and any appeals.
Cash App Users: How to Check the Status of Your Claim?
If you’ve already submitted your claim, here’s how to stay updated:
Call
+1-866-615-9740 — Have your Claimant ID and Confirmation Code ready.
- Cash App Security Settlement Administrator
- 1650 Arch Street, Suite 2210
- Philadelphia, PA 19103
What If You Missed the Deadline?
Unfortunately, new claims can no longer be submitted. However, here are a few actions you can consider:
- Check your emails or junk/spam folders to see if you received any notice or reminders.
- Consult a legal professional to understand if any appeals or exceptions apply.
- Stay updated on official site updates in case a new claim window opens (though unlikely).
Cash App Users: How Will the Payments Be Made?
Claimants will receive payments via one of the following options:
- Direct deposit to their bank
- Prepaid debit card
- Paper check mailed to their address
Users were allowed to select their preferred method during the claim process.
Why This Settlement Matters for Users
This case underscores the importance of data security in mobile financial platforms. Cash App, used by millions across the U.S. for everyday transactions, investing, and even Bitcoin trading, holds sensitive financial data that must be protected.
The $15 million payout isn’t just about compensating users — it’s also about holding tech companies accountable for user privacy and financial safety.
What Should You Do Going Forward?
Even if you missed the settlement:
- Enable two-factor authentication (2FA) in your Cash App settings.
- Monitor your account activity regularly.
- Report suspicious activity immediately to Cash App and your bank.
- Avoid phishing emails or fake Cash App customer service numbers.
- Consider credit monitoring services if your identity has been compromised.
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FAQs about Cash App Users Could Get $2,500 in 2025
1. Is the claim deadline really over?
Yes, the claim deadline was November 18, 2024. No late claims are being accepted.
2. When will I get my money?
Payments are expected to be issued by the end of 2025, though delays are possible due to appeals or processing backlogs.
3. What if I don’t remember if I filed a claim?
Call +1-866-615-9740 or email [email protected] to inquire using your name and contact information.
4. Will I be taxed on this money?
Generally, compensation for out-of-pocket losses is not taxable, but you should consult a tax advisor for your specific situation.
5. Can I reopen my claim if I forgot to include documents?
Only timely and complete claims are eligible. As of now, no reopening of claims is allowed.
