NatWest Is Closing 25 Branches This June: The NatWest branch closures in June 2025 mark a significant shift in the UK banking landscape. As more customers turn to digital platforms for everyday banking, NatWest is adapting by closing 25 physical branches across England. This transition underscores a broader industry trend as traditional banks reevaluate their brick-and-mortar presence in response to changing consumer behaviors.
For many communities, a local branch serves as more than just a financial hub—it’s also a point of personal connection and support. As closures loom, many customers are left asking: Why is this happening, and what are my alternatives? In this article, we break down the closures, the reasons behind them, and how affected customers can continue to manage their finances confidently.
NatWest Is Closing 25 Branches This June
| Topic | Details |
|---|---|
| Branches Closing | 25 branches across England |
| Closure Dates | Staggered throughout June 2025 |
| Main Reason for Closure | Decline in in-person banking; rise in digital banking |
| Drop in Branch Usage | 62% decrease in over-the-counter transactions since 2019 |
| Rise in Digital Use | 53% increase in mobile app usage since 2019 |
| Alternative Services | Online banking, telephone banking, Post Office access, video appointments |
| Official NatWest Source | natwest.com |
The closure of 25 NatWest branches in June 2025 is a clear signal of the changing face of retail banking in the UK. While these closures may be inconvenient for some, especially older and rural customers, NatWest has rolled out a range of alternative solutions to ease the transition.
By embracing digital tools, utilizing the Post Office, and staying informed, customers can continue managing their finances securely and confidently. If your branch is closing, start preparing today to avoid any disruptions to your banking needs.
Which NatWest Branches Are Closing in June 2025?
Here is the full list of NatWest branches scheduled to close and their respective closure dates:
- Accrington – 5 June
- Alfreton & Clay Cross – 2 June
- Beverley – 25 June
- Bridlington – 11 June
- Cross Gates – 10 June
- Ellesmere Port Town Centre – 4 June
- Garstang – 26 June
- Hazel Grove – 19 June
- Heaton Chapel – 3 June
- Keighley – 16 June
- Leek – 16 June
- Longton – 5 June
- Manchester Portland Street – 11 June
- Mansfield – 26 June
- Nantwich – 19 June
- Newark – 17 June
- Rochdale – 10 June
- St. Annes-on-Sea – 24 June
- Stafford Greengate – 25 June
- Stockton on Tees – 4 June
- Washington – 17 June
- West Bridgford – 24 June
- Worksop – 18 June
If your local branch is on this list, it’s important to plan ahead and explore available alternatives.
Why Is NatWest Closing Branches in 2025?
NatWest’s decision follows a dramatic shift in customer banking habits over the past five years. According to internal data, over-the-counter transactions dropped by 62% between October 2019 and October 2024, while mobile banking usage surged by 53% in the same period.
Key Drivers of Change:
- Technology adoption: More users are embracing mobile and online banking.
- Post-COVID behaviors: The pandemic accelerated the transition to remote and digital services.
- Cost-efficiency: Maintaining underutilized branches is expensive.
- Environmental goals: Reducing the bank’s carbon footprint aligns with ESG initiatives.
NatWest insists that closing branches is part of a broader strategy to “serve customers better by investing in digital tools and specialist support.”
What Are Your Alternatives to In-Branch Banking?
Even if your branch is closing, NatWest provides several options to ensure customers can still access financial services:
1. Online Banking
Manage your accounts, make payments, view statements, and access support through the NatWest app or desktop portal.
2. Telephone Banking
Speak to a representative by calling NatWest customer service. This service is particularly helpful for those less comfortable with digital tools.
3. Video Banking Appointments
Book face-to-face consultations online. Ideal for mortgage advice, account queries, or fraud resolution.
4. Post Office Services
Use your local Post Office for essential banking transactions, including:
- Cash deposits and withdrawals
- Cheque deposits
- Balance checks
5. Banking Hubs and Community Pop-Ups
Some towns will host shared spaces staffed by banking professionals from multiple banks, including NatWest.
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What If You’re Vulnerable or Elderly?
NatWest says it is committed to supporting elderly and vulnerable customers through this transition.
Services Offered:
- Assisted Digital Support: Training on using mobile apps or online banking tools.
- Community Bankers: On-the-ground staff in select towns to assist with day-to-day banking queries.
- Mobile Branches: Vans equipped to handle banking needs will visit rural and remote communities on a scheduled basis.
If you’re concerned about access, you can call NatWest’s specialist support line or visit the bank’s Support for Customers page.
Personal Tips for Managing the Transition
Set Up Online Banking Early
Get familiar with the app before your local branch closes.
Save Key Contact Info
Keep the NatWest customer service number and your account details handy in case you need help.
Ask for Help
Reach out to family or support services for guidance on using new platforms.
Consider Going Digital
Use debit cards, contactless payments, or set up direct debits to minimize the need for in-person transactions.
FAQs On NatWest Is Closing 25 Branches This June
Q1: Will my account be closed if my branch shuts down?
A: No, your account remains active. Only the physical location is closing.
Q2: Can I still speak with someone face-to-face?
A: Yes. You can book a video banking appointment or visit a mobile branch or community banker.
Q3: What if I need to deposit cash?
A: You can use your nearest Post Office or check for nearby NatWest ATMs.
Q4: How will I be notified?
A: Customers typically receive a letter, email, or SMS from NatWest about closures.
Q5: Can businesses still get in-person support?
A: Yes. Business customers can contact dedicated NatWest business specialists and use online business banking tools.
Long-Term Outlook for UK Banking
NatWest’s move is not unique. Other major banks including Barclays, Lloyds, and HSBC have also reduced their branch footprint. According to UK Finance, branch usage across the sector has declined by over 60% in the past decade.
Financial experts predict:
- A continued push toward digital-only banking
- Growth in banking hubs to support underserved communities
- AI-driven customer service tools to support routine queries
While some worry about accessibility gaps, banks argue that digital innovation allows them to focus more resources on customer service and fraud prevention.
