Verizon’s 2025 Class Action Payouts: In early 2025, Verizon began distributing class action settlement payments as part of a $100 million legal resolution over administrative charges many customers didn’t even know they were paying. If you were a Verizon customer between January 1, 2016, and November 8, 2023, you may have been eligible to receive money — but the final payout likely wasn’t as high as you hoped.

This article breaks down everything you need to know about Verizon’s 2025 class action payouts — including who got paid, how much they received, when payments were made, and why the amounts were lower than expected.
Verizon’s 2025 Class Action Payouts
Detail | Information |
---|---|
Settlement Amount | $100 million |
Eligibility Period | January 1, 2016 – November 8, 2023 |
Who Was Eligible? | U.S. Verizon postpaid wireless/data customers charged “Administrative” or “Telco Recovery” fees |
Claim Deadline | April 15, 2024 |
Payment Date | Began January 6, 2025 |
Payout Method | PayPal, Venmo, Zelle, prepaid cards, or checks |
Average Payment | $2 – $15 per person (depending on length of service) |
Official Website | VerizonAdministrativeChargeSettlement.com |
The Verizon 2025 class action settlement may have sounded like a big win at first glance — especially with a $100 million price tag — but for many, it ended up being more symbolic than financially life-changing.
Still, it represents a growing movement where consumers are pushing back against hidden fees and vague billing. Whether you received $2 or $20, the key takeaway is to always read the fine print, know your rights, and take action when companies overstep.
Why Was There a Verizon Class Action Settlement?
For years, Verizon added an “Administrative Charge” or “Administrative and Telco Recovery Charge” to postpaid customer bills. While the company claimed these fees were necessary to recoup regulatory and network costs, customers alleged in a class action lawsuit that Verizon failed to clearly disclose or justify these charges, especially since they were regularly increased.
In response, Verizon agreed to settle the lawsuit for $100 million, without admitting wrongdoing. This type of legal resolution is common in class action lawsuits involving large corporations.
Who Was Eligible for a Payment?
To qualify, you had to meet all the following criteria:
- Be a current or former Verizon postpaid wireless or data customer in the U.S.
- Have paid either the “Administrative Charge” or the “Administrative and Telco Recovery Charge”
- Been charged anytime between January 1, 2016, and November 8, 2023
- Submit a valid claim by April 15, 2024
Even customers who no longer had Verizon service could apply — as long as they had documentation or account history proving they were affected during the time period.
Verizon’s 2025 Class Action Payouts: How Much Money Did Each Person Receive?
According to the official terms of the settlement:
- Each eligible account holder was entitled to a base payment of $15
- An additional $1 was added for every month the administrative fee appeared on the bill
- The maximum payout per account was capped at $100
Example: If you paid the fee for 30 months, your expected payout = $15 + (30 x $1) = $45.
Why Were Most Payments So Small?
Although the math seems simple, the final payout per customer was much lower than advertised — with most people reporting $2 to $15 received.
Here’s why:
- Over 5.2 million valid claims were filed
- Legal fees of roughly $33.3 million were deducted from the $100 million pool
- Administrative costs also took a large chunk
- The remaining amount was divided pro rata (i.e., equally based on months of eligibility)
So, even though some customers expected $100 or more, the actual average check ended up being a fraction of that.
When Did Payments Go Out?
Payouts officially started on January 6, 2025, following court approval of the settlement in September 2024.
Customers who filed claims had the option to choose how they wanted to receive the funds, including:
- PayPal
- Venmo
- Zelle
- Virtual prepaid cards
- Mailed checks
Most payments were issued digitally for faster delivery, though some customers may still be waiting on physical mail.
Verizon’s 2025 Class Action Payouts: How to Check Your Verizon Settlement Status?
Although the claim window has closed, you can still check your payment status or get more information at the official settlement website: https://www.verizonadministrativechargesettlement.com
You’ll need to enter your Claim ID or email address used at the time of filing to track payment status.
What If You Missed the Deadline?
If you didn’t submit a claim by April 15, 2024, you’re out of luck — no late claims are accepted. The court-mandated deadline was final.
However, the Verizon case serves as a reminder to always:
- Watch for official settlement notices
- Keep an eye on monthly fees and ask your provider for breakdowns
- Sign up for class action alerts at trusted sites like Top Class Actions or Consumer Action
Was This Settlement Fair?
That depends on your perspective.
Pros:
- Verizon was held accountable for fee transparency
- Millions of customers got at least something back
- It set a precedent for future billing disclosures
Cons:
- Most people got far less than expected
- The majority of the $100 million went to lawyers and admin costs
- Verizon continues to charge similar fees, with some changes to disclosure
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FAQs on Verizon’s 2025 Class Action Payouts
1. Is the Verizon class action payment taxable?
Most small settlement amounts, especially under $600, are not reported to the IRS. However, consult your tax advisor for clarity.
2. Can I appeal my payout amount?
No. The payout formula was court-approved and based on how long you were charged. There’s no option for individual appeals.
3. I didn’t get my money — what should I do?
Go to VerizonAdministrativeChargeSettlement.com and use the Contact form to check your claim status.
4. Will Verizon stop charging administrative fees now?
No, but the company has reportedly updated its fee disclosures and clarified how fees are structured. Customers should still review monthly bills carefully.
5. Can I join another lawsuit against Verizon?
Only if it’s for a different issue. This case is closed, and participants gave up the right to sue separately over these specific charges.